Enterprises struggle with agentic orchestration as deployment gaps hinder production

A study of 101 enterprises reveals a significant gap between prototyping chatbots and deploying genuine autonomous agents. While many organisations currently label basic conversational interfaces as agents, true orchestration is increasingly consolidating on model provider platforms, with Anthropic currently leading the market.

For teams building production systems, the shift from simple chatbots to agentic workflows requires robust orchestration layers rather than just better models. Success depends on solving deployment bottlenecks and infrastructure gaps rather than simply switching platforms or providers.

  • Enterprises frequently mislabel basic conversational chatbots as autonomous agents
  • Deployment hurdles and infrastructure gaps remain the primary barriers to scaling agentic AI
  • Anthropic is currently the preferred provider for enterprises consolidating their agentic orchestration
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