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Models

OpenAI launches ChatGPT Work to automate tasks across enterprise applications

OpenAI has released ChatGPT Work, an autonomous AI agent capable of performing tasks across different software applications. This launch serves as a competitive response to Anthropic's Claude Cowork, focusing on end-to-end workflow automation. The agent is designed to navigate various tools to complete complex assignments on behalf of the user.

Why it matters

This development highlights the transition from conversational models to agentic systems that interact directly with software ecosystems. Enterprise teams must now prioritise robust API integrations and security frameworks to support autonomous cross-app actions.

Key points

  • ChatGPT Work performs autonomous actions across a variety of third-party software platforms.
  • The release establishes a new competitive front against Anthropic in the agentic AI market.
  • Enterprise workflows can be automated by delegating multi-step processes to the agent.

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