ResearchOctober 7, 2026

Oppenheimer survey shows 85 percent of Salesforce customers tested Agentforce

A survey conducted by investment firm Oppenheimer reveals that 85 percent of Salesforce customers have experimented with the vendor's Agentforce platform. While the findings provide a vote of confidence regarding initial trial rates, analysts highlighted that key factors remain missing before complete adoption takes hold.

Why it matters

Widespread experimentation demonstrates significant enterprise appetite for autonomous software agents. However, engineering teams must bridge the gap between initial pilot tests and measurable production value to achieve sustained deployment.

Key points

Oppenheimer survey data shows 85 percent of Salesforce clients have initiated Agentforce trials.
Rapid trial adoption confirms rising corporate demand for autonomous agent ecosystems.
Analysts caution that critical components are still required to turn experimentation into standard operations.

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