AI quote generation for NeKo Ship Supply
AI system matching customer requests with extensive maritime inventory for rapid, accurate quote generation around the clock.
NeKo Ship Supply
NeKo Ship Supply needed to accelerate their quote generation process. In the maritime industry, vessels operate on tight schedules and require rapid responses 24/7. Slow quotes meant lost business.
With thousands of product lines across maritime supply categories, manually matching customer requests to the right products took hours. Vessels could not wait for slow responses without risking schedule delays. Pricing accuracy was inconsistent, and the team could not scale to handle peak demand periods without significant overtime.
What SevenLab built
SevenLab built an AI system that uses NLP and ML algorithms to process customer requests, match them against inventory, consider pricing and availability, and generate accurate quotes in minutes.
NLP request processing
Understands natural language customer requests including maritime-specific terminology.
Intelligent matching
ML algorithms match requests against thousands of product lines with optimal selections.
Dynamic pricing
Considers real-time pricing, availability, and customer history for accurate quotes.
24/7 availability
Generates quotes around the clock, matching the maritime industry's non-stop schedule.
Measurable business impact
Quote turnaround dropped from hours to minutes, allowing NeKo to capture business that previously went to faster competitors. Accuracy improved through consistent AI matching, and the 24/7 capability aligned perfectly with maritime operational demands.
The maritime industry never sleeps, and neither can our quoting. The AI system gives us the speed and accuracy we need to win business around the clock.
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