Voice AI focus on pure speed misses the mark, warns developer advocate

Jesse Hall, a developer advocate at real-time infrastructure provider LiveKit, argues that the voice AI sector is prioritising the wrong metrics. He contends that excessive focus on raw response speed overlooks the broader requirements of natural, functional conversational experiences.

For enterprise teams engineering voice agents, chasing sub-second latency at the expense of context handling and user experience can degrade application performance and user adoption.

  • Industry focus has disproportionately targeted raw latency reduction
  • Optimising solely for speed can harm overall voice agent quality
  • Real-time infrastructure requires a balance beyond fast turnaround times
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