Scaling first aid knowledge with conversational AI and microlearning
Transforming traditional first aid certification into an interactive, AI-driven learning experience with real-time conversational assistance.
Het Oranje Kruis
Het Oranje Kruis, the Dutch national authority for first aid knowledge since 1909, sought to modernise their educational delivery. The goal was to create an experimental AI platform capable of answering first aid questions conversationally and generating personalised microlearning quizzes based on official handbook material.
Static course materials often fail to engage modern learners, and manual quiz creation is time-consuming for instructors. Furthermore, ensuring the AI provides medically accurate advice in high-stakes first aid scenarios is critical. The organisation needed to validate whether Retrieval-Augmented Generation (RAG) or full-context processing delivered better accuracy for their specific certification standards.
A look inside
What SevenLab built
SevenLab developed a multi-model AI platform integrating OpenAI Realtime, Gemini Live, and ElevenLabs for natural voice interactions. We implemented a benchmarking system that allows users to toggle between RAG and full-context course material, ensuring every AI response is grounded in the official Oranje Kruis handbook with transparent source citations.
Conversational AI assistant
Real-time voice and text interaction powered by OpenAI and Gemini Live for immediate first aid guidance.
AI quiz generator
Automated creation of microlearning modules and multiple-choice questions directly from official course documentation.
RAG vs Context benchmarking
A comparative interface allowing experts to evaluate AI accuracy between retrieval-based and full-context models.
Source-grounded responses
Every AI-generated answer includes specific references to sections of the EHBO handbook for total compliance.
Measurable business impact
The experiment successfully demonstrated that AI can provide highly accurate, personalised learning experiences while maintaining strict adherence to medical protocols. By comparing RAG and full-context approaches, Het Oranje Kruis gained valuable insights into the most reliable infrastructure for future digital certification tools.
SevenLab's ability to integrate multiple cutting-edge AI models into a single, cohesive experiment allowed us to validate our digital strategy in record time. The quality of the generated microlearning is impressive.
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